•
Mission
They are more interested in pleasing the
customers and satisfying their basic needs and desires. It is agreed upon that
if they did have a mission statement it would be to provide the best quality
products and services with the lowest price -ALWAYS- using the best technology they strive to make
everything available to all 24\7,.
Wal-Mart is well known for their commitment in providing the best, be the best by providing assurance to their loyal customers, they believe that their employees are the most vital asset to the company that’s why they treat them as a family in a no-unionized environment, the goal of the company is divided into sub-goals that reflects each and every person's mission working in the organization, they also feel obliged to help not only workers within the company but everyone else who get affected by the business directly or indirectly.
Wal-Mart is well known for their commitment in providing the best, be the best by providing assurance to their loyal customers, they believe that their employees are the most vital asset to the company that’s why they treat them as a family in a no-unionized environment, the goal of the company is divided into sub-goals that reflects each and every person's mission working in the organization, they also feel obliged to help not only workers within the company but everyone else who get affected by the business directly or indirectly.
•
Vision
Wal-Mart aim to provide better quality products
and services to their customers while remaining the leaders in the grocery
market and strive to keep those loyal customers all over the world not only locally.
"To provide quality products at an everyday low price
and with extended Customer service…always."
•
Culture
–
Respect for the individual
–
Service to the customers
–
Strive for excellence
•
Operating philosophy
Familiarity & Low-price
image would be the company's philosophy that reflects the
whole culture of the company and its employees and also the way they operate
the business. The organization is a Non-unionized NO hierarchy organization,
which means all are working under the same strategy and same mission to be
accomplished without having any complications when it comes to dealing with
their business partners and their employees
Open Door Policy:
Managers' doors are open to employees at all levels
Sundown Rule:
Answering employee, customer, and supplier questions
on the same day the questions are received
Grass Roots Process:
Capturing suggestions and ideas from the sales floor
and front lines
10-Feet Rule:
Making eye contact, greeting, and offering help to
customers who come within 10 feet
Servant Leadership:
Leaders are in service to their team
Wal-Mart Cheer:
An actual structured chant that was created by
founder Sam Walton to lift morale every morning
• Different Strategies
Their main strategy is all about
adding more hyper\supermarkets to maintain increasing growth, buying more
products from different areas of the world to o have more variety of products
to offer with better quality for customers.